Frequently Asked Questions
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1. How much do you charge for payroll processing?
2. Does your payroll processing includes payroll tax calculation?
Yes, our payroll processing already includes payroll tax calculation for Federal and State tax.
3. Do you do tax payments and tax filing? Is there any additional charge?
4. Do you charge for implementation costs? Is it expensive?
Our implementation costs is very reasonable at $28 per legal entity.
5. Does your payroll software provides access to employees to download their own pay stubs?
Yes. Employees will be able to get their access to the portal to download their paystubs/ form W-2/ form1099 and keep track of their leave balances.
6. Does the fee includes filing of quarterly payroll federal and state tax?
Yes. We will take care of the payroll tax filings for you.
7. Do you have direct deposit services?
Yes, we do. There is no additional fees for this service.
8. How long does the processing time for direct deposit?
The standard processing time is T+ 3 business days. For example: if payroll run day is on Monday, pay date is on Thursday that week.
9. Is there a minimum service term if I choose your payroll services
No minimum term required, but clients should inform TG payroll about termination at least 3 months ahead.
10. Are there any year-end fees or hidden charges that I have to pay?
The only year-end fees that you need to pay is for the issuance of Forms W-2 and 1099-NEC. This is a one-time fee of $58 plus $8 per employees. There are no other hidden fees to be paid.
11. I am interested in your payroll software but I am still not sure. Can you do a demo?
Yes, we do provide demo sessions for our prospective clients. Please contact us so that we can arrange a time for this.
12. My business operates in 4 state locations and I have remote workers in 2 other state locations. Can you do my payroll?
13. I do not have anyone to support my business with Human Resources matters. It is expensive to hire a Human Resource personnel.
Do not worry we have a one-stop HR resource for businesses. You will have expert guidance, resources and proactive compliance alerts to help you build a healthier organization.
14. How credible are your HR support?
Our HR consultants possess diverse qualifications accredited by two main HR certification organizations: the Human Resources Certification Institute (HRCI) and the Society for Human Resources Management (SHRM).
15. Where does your HR support come from?
At TransGlobal, we have partnered with the HR professionals at Mineral, Inc. to bring you this service.
16. Can I use your payroll software to process my payroll clients?
Yes, of course. We are happy to partner with you to serve your payroll clients and we do have attractive wholesale pricing available. Do contact us for details.
17. I am a TG agent, do I get commission for referring payroll clients?
18. I am a business owner and am a TG client. Is there special pricing for my business?
19. Is there special pricing for existing TG retirement plan clients?
Yes, we do. Please contact us for this special pricing.